Sept. 15, 2020

Ep169: Dog Parks and Discontent

What can pro-dog Ohio teach us about expectations and how efforts to make things better can actually make things worse? Let’s find out! Why is that important for business?  What is done to try to make things better can sometimes end up being...

What can pro-dog Ohio teach us about expectations and how efforts to make things better can actually make things worse? Let’s find out!

Why is that important for business? 

What is done to try to make things better can sometimes end up being viewed as a net negative because the positive wasn’t “positive enough”. In our life and in our business, we have to expect that there are times when not everyone will be happy with our decisions and that doesn’t necessarily mean it was the wrong thing to do. Once someone sees the beginning of something good, it’s almost human nature to only be able to see what could be better. 

It’s also important to do what you can to make sure that you get the outcome you actually want, that aligns with the culture of your organization. By virtue of perspective, people are going to see things that you don’t, and that’s a good thing. Make sure you are really seeing the need you are trying to meet, but also accept that even if you see something as pure good or undebatable, it probably isn’t.

And, sometimes, no matter what you do, some people won’t be happy. Can you be okay with some discontent?

Other resources mentioned

Chris Voss, Never Split the Difference shorturl.at/bzO34

What story do you want to tell?

So, that's our story... now, we want to hear yours!

Pull up a chair and join the conversation in our Facebook Group: bit.ly/shmsgroup

OR... 

Shoot us an email: talktous@soheresmystory.com

Connect with @SHMSpodcast on Twitter: https://twitter.com/shmspodcast 

Text the word STORY to 345345 to get access to bonus content and weekly episode delivery.

Want to support us?

Love this podcast?

Please tell your friends, post about us, or take a moment to review us & subscribe on iTunes, Stitcher, or wherever you listen to the podcast!